TERMS OF USE

Last updated July 5, 2026

These Terms of Use ("Terms") govern your access to and use of the Pixo mobile application ("App") and any related services provided by Batuhan Bayır (doing business as Pixo, "we," "us," or "our").

By downloading, installing, or using the App, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use the App.

Questions or concerns? Contact us at pixo.helpdesk@gmail.com.

1. ACCEPTANCE OF TERMS

By accessing or using Pixo, you represent that you are at least 18 years of age. If you are using the App on behalf of an organization, you confirm that you have authority to bind that organization to these Terms.

If you download Pixo through the Apple App Store, Apple's standard Licensed Application End User License Agreement (EULA) also applies to your use of the App, and Apple is not responsible for the App or its content.

Your use of the App is also governed by our Privacy Policy, which describes how we collect and process your personal information, including health-related information you choose to share.

2. DESCRIPTION OF SERVICE

Pixo is a personal routine and wellness coaching application that offers the following core features:

• AI Coach. A conversational AI coach ("Pixo") powered by third-party large language model providers that helps you plan your day, build routines, stay motivated, and reflect on your progress through real-time conversation.
• Personalized Daily Routine. A daily routine screen with events, tasks, and reminders, planned together with the AI coach and adapted to your goals and preferences.
• Habit Trackers. Trackers for habits and wellness metrics such as sleep, water intake, nutrition, movement, and mood, with history, snapshots, and progress analytics.
• AI Meal Photo Analysis. An optional feature that estimates the nutritional content of a meal from a photo you submit and logs it to your nutrition tracker.
• Voice Input. A microphone-based feature that converts your speech to text for use in the AI chat.
• Coach Memory. A personalization system that remembers relevant facts and past interactions from your conversations so the coach can act consistently over time.
• Achievements and Analytics. Progress statistics, streaks, and achievements that reflect your activity in the App.
• Notifications. Optional reminders and proactive coaching notifications (see Section 9).

We reserve the right to modify, suspend, or discontinue any feature of the App at any time without prior notice.

3. USER ACCOUNTS

To use Pixo, you must create an account by signing in with Apple Sign-In, Google Sign-In, or an email address and password. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying us immediately at pixo.helpdesk@gmail.com if you suspect unauthorized use of your account.

You may not create accounts using automated means or impersonate any person or entity. We reserve the right to suspend or terminate accounts that violate these Terms.

You may delete your account at any time from within the App (Profile → Settings → Delete Account), which permanently deletes your account and all associated data as described in our Privacy Policy.

4. SUBSCRIPTIONS AND PAYMENTS

Subscription Access

Pixo is offered on a subscription basis ("Pixo Access"). An active subscription is required to access the App's features. Available plans (such as monthly and yearly) and any free trial offers are displayed in the App before purchase.

Free Trials

If a subscription plan includes a free trial, you will not be charged during the trial period. Unless you cancel at least 24 hours before the trial ends, your subscription will automatically begin and the applicable subscription fee will be charged to your store account.

Billing

Subscriptions are billed through the Apple App Store or Google Play Store, depending on your platform. Payment is charged to your store account upon confirmation of purchase. All billing, refund, and cancellation policies are governed by Apple or Google, respectively:

• Apple: support.apple.com/billing
• Google: support.google.com/googleplay/answer/2479637

Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription at any time in your device's App Store or Play Store account settings, or via the subscription management screen in the App.

Price Changes

We may change subscription prices at any time. Price changes will be communicated through your App Store or Play Store notification system and will take effect at your next renewal cycle.

No Refunds

We do not offer refunds directly. All refund requests must be directed to Apple or Google through their standard refund processes.

5. LICENSE AND INTELLECTUAL PROPERTY

License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on a device you own or control, solely for your personal, non-commercial use.

Restrictions

You may not:

• Copy, modify, distribute, or create derivative works based on the App or its content.
• Reverse engineer, decompile, or disassemble the App.
• Use the App or its content for any commercial purpose without our prior written consent.
• Remove or alter any proprietary notices, trademarks, or labels on the App.
• Scrape, crawl, or otherwise extract content from the App using automated means.

Our Content

All original content in the App — including the coaching system, UI design, graphics, text, and audio — is owned by or licensed to Pixo and is protected by applicable intellectual property laws.

6. USER-GENERATED CONTENT

When you use the App, you may submit text, voice input, and photos (including meal photos), and the App may generate personal records such as trackers, routines, tasks, and coach memory derived from your input (collectively, "User Content"). By submitting User Content, you grant us a limited license to store, process, and transmit that content solely to provide the Services to you, as described in our Privacy Policy.

You are solely responsible for your User Content. You agree not to submit content that is unlawful, abusive, harmful, or that infringes third-party rights. We do not claim ownership of your User Content and we do not use it to train AI models.

Your User Content is stored in your private account space and is deleted permanently when you delete your account. You may also delete individual chat sessions from within the App.

7. AI-POWERED FEATURES

Pixo integrates third-party AI services to power the coach, meal photo analysis, and voice-to-text features. The providers we use are Google Cloud Vertex AI (Gemini models) for coaching conversations, routine planning, and meal photo analysis; Groq (Whisper) for voice transcription; and Tavily for web search, as detailed in Section 5 of our Privacy Policy. By using these features, you acknowledge that:

• Your text, photos, and/or voice input may be transmitted to these third-party AI providers to generate a response.
• AI responses are generated automatically and may occasionally be inaccurate, incomplete, or inappropriate. They should not be relied upon as a substitute for professional advice of any kind (see Section 8).
• We are not responsible for the accuracy or appropriateness of AI-generated content, including nutritional estimates from meal photo analysis, which are approximations only.
• Optional AI features (such as voice input and meal photo analysis) only run when you actively use them; declining to use them does not affect the rest of the App's functionality.

8. HEALTH AND WELLNESS DISCLAIMER

Pixo is not a medical device and does not provide medical advice. The App's coaching, routines, trackers, nutritional estimates, and all AI-generated content are provided for general wellness, productivity, and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and they are not a substitute for professional medical, psychological, nutritional, or fitness advice.

• Always consult a qualified healthcare professional before starting any diet, exercise program, or wellness routine, especially if you have a medical condition, are pregnant, or take medication.
• Never disregard professional medical advice or delay seeking it because of something you read or received in the App.
• Nutritional values estimated from meal photos are approximations and should not be used for medical nutrition management (for example, insulin dosing).
• If you are experiencing a medical or mental health emergency, call your local emergency number immediately. The App is not designed to respond to emergencies.

You use the App's wellness features at your own risk and are solely responsible for decisions you make based on the App's content.

9. NOTIFICATIONS AND REMINDERS

With your permission, Pixo sends push notifications, including routine and task reminders and proactive coaching messages based on your routines and tracker activity. Notifications are delivered via your device's push notification service.

You can disable notifications at any time from your device's Settings → Notifications → Pixo, or manage them from within the App's settings. Disabling notifications does not affect any other App functionality.

10. THIRD-PARTY SERVICES

The App integrates with the following third-party services. Your use of these services is subject to their respective terms and privacy policies:

• Google Firebase (authentication, cloud database, storage, notifications) — firebase.google.com/terms
• Google Cloud Vertex AI (AI coaching and photo analysis) — cloud.google.com/terms
• Groq (voice transcription) — groq.com/terms-of-use
• Tavily (web search) — tavily.com/terms
• RevenueCat (subscription management) — revenuecat.com/terms
• Apple App Store (iOS distribution and payments) — apple.com/legal/internet-services/itunes
• Google Play Store (Android distribution and payments) — play.google.com/about/play-terms

We are not responsible for the practices, content, or policies of any third-party services.

11. PROHIBITED USES

You agree not to use Pixo to:

• Violate any applicable local, national, or international law or regulation.
• Transmit any content that is defamatory, obscene, harmful, threatening, or that constitutes hate speech.
• Attempt to gain unauthorized access to any part of the App, its servers, or any connected systems.
• Interfere with or disrupt the integrity or performance of the App or its services.
• Abuse, overload, or attempt to extract the underlying AI models or systems, including through automated or excessive requests.
• Use the App to develop a competing product or service.
• Circumvent any technical measures designed to protect the App or its content, including subscription entitlements.

12. DISCLAIMER OF WARRANTIES

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that any specific wellness, productivity, habit-formation, or other outcome will result from use of the App.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIXO, ITS OWNER, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF REVENUE, LOSS OF GOODWILL, OR PERSONAL INJURY ARISING FROM RELIANCE ON THE APP'S WELLNESS CONTENT, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. TERMINATION

We may suspend or terminate your access to the App at any time, with or without notice, for conduct that we reasonably believe violates these Terms or is otherwise harmful to other users, us, or third parties.

You may terminate your account at any time by deleting your account from within the App (Profile → Settings → Delete Account) or by contacting us at pixo.helpdesk@gmail.com. Deleting your account does not automatically cancel an active subscription — cancel it in your App Store or Play Store settings. Upon termination, your right to use the App will immediately cease. Sections 5, 8, 12, 13, and 16 shall survive termination.

15. CHANGES TO THESE TERMS

We may update these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and may notify you through the App or by email. Your continued use of the App after any changes constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

16. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bursa, Turkey.

If you are a consumer residing in the European Union, you may also benefit from any mandatory provisions of the law of the country in which you are resident.

17. CONTACT US

If you have any questions about these Terms, you may contact us at:

Batuhan Bayır
Pixo
Dumlupınar Mh. Ilıca Sk. Demir Çağla Apt. No:2/6
Nilüfer / Bursa 16285, Turkey
Email: pixo.helpdesk@gmail.com